American (Traditional), Sports Bars, Burgers
Price Range : $11-30 ($$)
Adress: 1201 N Dunlap Ave, Savoy, IL 61874
Phone: (217) 359-1894
- list_altTakes ReservationsNo
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForDinner
- local_parkingParkingPrivate Lot
- directions_bikeBike ParkingNo
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- volume_upNoise LevelQuiet
- music_noteGood For DancingNo
- local_barAlcoholFull Bar
- turned_in_notGood For Happy HourYes
- transit_enterexitOutdoor SeatingNo
- tvHas TVYes
- turned_in_notWaiter ServiceYes
- scatter_plotHas Pool TableNo
My wife and I stopped in to grab a quick bite before the Cubs game. We sat in the bar area at a table. Our original server disappeared after taking our order. (didn't get her name) Someone else brought out our food and then we didn't hear from anyone for quite awhile after that. A new waitress came on shift at 5pm and had to deal with everything that the previous person left her. She took care of us and apologized several times about the previous waitress who disappeared. (wasn't her fault!) If someone's shift is ending they need to tell the next person taking over as well as their customers. Communication is very important in this business.
The food was ok. We ordered regular burgers with cheese and mine had bacon. I got through about half my burger and then bit into several gristles. I had one good piece of bacon and the rest were not cooked enough. The fries thankfully were very good.
We've eaten at this location several times in the past, but this visit was not the greatest. Hopefully future visits will be better.
Slow, rude waitstaff. Inept, rude management. All for "average at best" food. Oh, and expect to be there for about an hour and a half only to feel completely defeated. Don't waste your time!
Update. 04/26/19. Things haven't gotten any better. Maybe worse. Website and Yelp say this location is open till midnight. Arrived to locked door at 10:56 pm on Friday night. When I called asking about the discrepancy, I was told that they've been trying to correct it. When I said in understandable frustration that they needed to get there act together I was told quote "maybe you should quit coming here!" I have filed a complaint with corporate. We will see if it gets anywhere.
My friend ordered red wine, the waitress Sierra brought her drink telling her they were out of wine glasses, the drink had foam at the top. My friend tasted her drink it was beer. I will not be returning.
The host clearly didn't want to be there, but the waiter was very friendly and attentive to us. Got the new caprese chicken and it was delicious! Place was well staffed and clean.
This Applebee's is way better than the location in Champaign I've been here several times and the staff has always been really friendly also the recently to a wood fire grill and it has made a big difference in the quality of food